Kevan Jones, Member of Parliament for North Durham, has criticised unscrupulous claims handling companies seeking to make money out of claims against mis-sold Payment Protection Insurance, and has urged constituents not to engage their services.

Mr. Jones said, “I have been contacted by a number of constituents who have enlisted the help of a ‘no win, no fee’ claims handler to make a PPI claim on their behalf, and they have encountered no end of trouble as a result. Even where they do receive a payout from the company who sold them the policy, people are paying upwards of 30% of whatever they receive to the claims handler.

“We have seen this time and time again, with these companies attempting to make a fast-buck out of compensation schemes covering a range of issues. The Financial Ombudsman has produced a great deal of guidance on this matter to allow individuals to make claims without having to become involved with these companies, so there is really no need for people to pay to claim back money that is rightfully theirs.

“I would urge anyone who has already claimed through a claims handling company, and has received a poor service to contact their local MP or the Ministry of Justice’s Claims Management Regulator.”

Further information about making a claim for mis-sold PPI is available from the Financial Ombudsman Service at:
or by calling 0800 023 4567 or 0300 123 9 123.

The Claims Management Regulation Unit at the Ministry of Justice can be contacted on 0845 450 6858 / 01283 233309